“Empower the Least Empowered”
by: Jill Harrison, PhD., Planetree Experience Advisor On a recent visit to a nursing home, I overheard the following conversation while I was in the dining room of a locked memory care unit. “What is this?” a resident asked pointing at a mug on the table. “It’s coffee. You like coffee. Go ahead and drink it,” said a staff member who was busily wiping off nearby tables. The resident took a sip and recoiled. “But, it’s not even hot,” she said. “You […]